To run our campsites as safely as possible and manage the number of people camping with us, it’s important that you pre-book your stay. We operate contactless check-in, the balance of any money due for your stay will be taken automatically from your account on the morning of your arrival. This means we’ll ask for your vehicle registration details when you book. When you arrive at the site, you can remain inside your vehicle and a member of our team will welcome you
Although we prefer cashless transactions on site, please note it may also be helpful to have some cash with you for use on items like the washing machines.
Please note, if you or a member of your party has any Covid symptoms or has tested positive before arrival please don’t visit our sites until either your symptoms have ended, or you are no longer testing positive. If you develop symptoms while staying on site with us please call the campsite team and head home as soon as possible. Our sites cannot be used as a base from which to self-isolate.
In line with government guidance, we ask guests using the facility blocks at our sites with on-site facilities to wear a face covering, where possible, while in the communal spaces.
Can I get a refund if I cancel my Camping in the Forest booking?
Our terms and conditions can be viewed here, if we are unable to open our sites due to Coronavirus we will provide a full refund.
Can I bring a toilet tent?
Yes, you are welcome to bring a toilet tent so long as the tent is within your allocated pitch. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers, we cannot accept more temporary or makeshift toilets that aren’t designed to work with CDP points. Please note bookings can be refused on arrival if you do not have the correct equipment.
Can I make a group booking?
Yes - any special requirements for individuals to be pitched together should be noted at time of booking. Whilst we will do our best to accommodate these requests in some instances this may not always be possible.
Can I arrive at the site without a booking?
Whilst we recommend that bookings are made in advance, we do accept same day arrivals where we have availability. Bookings can be made online, up to 6pm on the day of arrival.
Am I allowed visitors to my pitch during my stay?
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